Communication & Docking

Contact Us

Whether it's product consultation, technical docking, or after-sales support, our engineer team is on standby. Submit your requirements for one-on-one industrial brush customization solutions.

4-Hour Response
NDA Protection
Free Sample Testing
Multiple Channels

Choose the Best Way to Reach Us

WhatsApp Consultation

Direct chat with our engineers

+86 15856904387

Real-time chat / Drawing transfer

Email Consultation

Drawings / Solutions / Quotes

phoebe-brush@outlook.com

Reply within 24 hours

Global Fast Response

Serving customers worldwide

4 Hours

Guaranteed response time / Multi-timezone support

Online Selection

Fill in working condition parameters

Start AI Selection →

30-second submission / Smart recommendation

Company Address

Industrial Brush Digital Service Platform

  • Headquarters Address

    Industrial Development Zone, Yuantan Town, Qianshan City, Anqing City, Anhui Province, China

  • Production Base

    Brush Industry Base, Yuantan Town, Qianshan City, Anqing City, Anhui Province, China

  • WhatsApp

    +86 15856904387

  • Email

    phoebe-brush@outlook.com

  • Business Hours

    Monday to Friday 9:00 - 18:00 / Saturday 9:00 - 12:00

Map Location Placeholder

To be replaced with Baidu/Amap embed

Online Message

Submit Your Requirements

Fill in the form below, an engineer will contact you within 4 hours

PV Cleaning Brush AGV Brush Industrial Roller Brush Strip Brush & Seal Brush Disc End Face Brush Non-Standard Custom

Your information will be kept strictly confidential and used only for business docking

Service Guarantee

Our Service Commitments

4-Hour Response

Engineers will call back within 4 hours of receiving requirements to provide preliminary solution recommendations

Free Samples

Free bristle material samples provided for trial to confirm material before mass production

NDA Protection

NDA signed for full confidentiality of drawings, solutions, and process information

After-Sales Support

Full-cycle technical support including brush installation guidance, troubleshooting, and regular follow-ups

FAQ

Must-Read FAQ Before Contact

How soon will I receive a reply after submitting my requirements?

For requirements submitted during business hours (9:00-18:00), engineers will call back within 4 hours; requirements submitted outside business hours will be prioritized the next morning. For urgent needs, please call directly.

Can you provide sample testing? Is there a charge?

We provide free bristle material samples for trial, so you can confirm material feel, hardness, and cleaning effect before placing a formal order. For non-standard custom brushes, small batch trial samples can be provided, with trial costs assessed based on product complexity.

What is the typical lead time for custom brushes?

Standard roller brushes and strip brushes are delivered in 7-10 business days; non-standard custom brushes are generally delivered in 10-15 business days depending on drawing complexity; rush orders can be negotiated for 3-5 day fast delivery. Specific lead time is based on the production schedule confirmed after drawing approval.

Do you support custom order from drawings and sample-based processing?

Fully supported. You can provide CAD drawings (DWG/DXF/STEP, etc.) for custom order from drawings, or send physical samples for sample-based processing. Our engineers will evaluate the process plan based on the drawing or sample, and provide a quote and lead time after confirmation.

Do I need to sign an NDA before cooperation?

Yes. For cooperation projects involving core processes or proprietary designs, we support signing an NDA before drawing handover to ensure your technical and business information is fully protected. All employees have signed internal confidentiality agreements.

Act Now

Start Your Industrial Brush Customization Journey

AI smart selection + non-standard custom production + full-process after-sales. Submit your working condition requirements now to get brush solution recommendations in 30 seconds.